Have you ever considered what your email says to someone else? We aren’t talking about the content within your email message. We are talking about your email address itself and your email signature. These are important aspects of email that are... (Read More)
When was the last time you thanked your customers? We mean truly thanked them. Saying "Thank You" doesn't have to be complicated, but it can mean the world to your customer.
Let's look at some simple ways you can do this:
Do you take the time... (Read More)
Have you considered becoming a member of your local chamber of commerce? You may wonder if it's worth it. Let’s look at some ways such a membership is beneficial to your insurance agency.
It gets your name out into the community as your... (Read More)
When was the last time you put together a booth or table to display information about your insurance agency? The next time may be at some big ticket trade show, but more likely, it will be at a local chamber conference, a job fair or a holiday... (Read More)
You’ve put a lot of thought into how you handle someone asking you a question within your office. You’ve put thought into how you make your cold calls. But have you put a lot thought into how you interact with a current or potential client when... (Read More)
Does the thought of earning continuing education credits make you cringe? Continuing education is more than just fulfilling required credits. It is about continually learning and translating that knowledge into growing your agency. It also helps... (Read More)
Have you ever asked former clients why they left your agency? Sometimes these are the best people to tell you how to better operate – and eventually grow – your agency. Here are some tips for asking for feedback from clients who are canceling... (Read More)
Are you and your employees equipped for cold calls? Such calls can be difficult for any salesperson, but these tips might help make the job easier:
Research the potential client, their business and even their industry in light of potential risks... (Read More)
Your customers are relying on your agency’s employees to competently answer their questions and concerns. Are your employees prepared to provide excellent customer service? Let’s look at some ways you can make sure that they are:
Do your... (Read More)
One of the best ways to grow your insurance agency is through referrals from your current customers. It doesn’t have to be an overwhelming or awkward process, but one built on value, trust, and respect. Here’s how you can start:
Think of your... (Read More)