Congratulations! You took the step to hire a new employee. Now what? How do you help that employee have a successful first day, first week and overall good experience coming into your agency? Let’s look at some ways you can make this... (Read More)
When was the last time you handed something over to one of your employees? As a business owner or manager, you have a lot to take care of and the art of delegation can be hard to finesse. It's especially difficult handing over tasks that only you... (Read More)
Do you wish you had one more set of hands to help you and your insurance agency? Maybe you just can’t get to that one special project you want to tackle. Maybe you need help understanding that new software, but don't have time to attend a... (Read More)
Have you ever considered what your email says to someone else? We aren’t talking about the content within your email message. We are talking about your email address itself and your email signature. These are important aspects of email that are... (Read More)
When was the last time you thanked your customers? We mean truly thanked them. Saying "Thank You" doesn't have to be complicated, but it can mean the world to your customer.
Let's look at some simple ways you can do this:
Do you take the time... (Read More)
Have you considered becoming a member of your local chamber of commerce? You may wonder if it's worth it. Let’s look at some ways such a membership is beneficial to your insurance agency.
It gets your name out into the community as your... (Read More)
When was the last time you put together a booth or table to display information about your insurance agency? The next time may be at some big ticket trade show, but more likely, it will be at a local chamber conference, a job fair or a holiday... (Read More)
You’ve put a lot of thought into how you handle someone asking you a question within your office. You’ve put thought into how you make your cold calls. But have you put a lot thought into how you interact with a current or potential client when... (Read More)
Does the thought of earning continuing education credits make you cringe? Continuing education is more than just fulfilling required credits. It is about continually learning and translating that knowledge into growing your agency. It also helps... (Read More)