Have you ever asked former clients why they left your agency? Sometimes these are the best people to tell you how to better operate – and eventually grow – your agency. Here are some tips for asking for feedback from clients who are canceling... (Read More)
Are you and your employees equipped for cold calls? Such calls can be difficult for any salesperson, but these tips might help make the job easier:
Research the potential client, their business and even their industry in light of potential risks... (Read More)
Your customers are relying on your agency’s employees to competently answer their questions and concerns. Are your employees prepared to provide excellent customer service? Let’s look at some ways you can make sure that they are:
Do your... (Read More)
One of the best ways to grow your insurance agency is through referrals from your current customers. It doesn’t have to be an overwhelming or awkward process, but one built on value, trust, and respect. Here’s how you can start:
Think of your... (Read More)
A new internet domain extension is now available for insurance companies, licensed agents/agencies, insurance trade associations and certain other companies operating in the insurance industry. Instead of a web address ending in .com, .net or .org... (Read More)
Cyber attacks are becoming increasingly common. The source of many of these attacks? Employees. In many instances, employees unknowingly grant hackers access to their company's system. That's why it's so important to make sure your... (Read More)
There's nothing quite like a barbecue with family and friends. Yet according to the National Fire Protection Association, an average of 8,800 home fires are caused by grilling each year.
Your grilling techniques may be superb, but do you know... (Read More)
Facebook is an incredible tool for keeping in touch with family and friends. And it's a great marketing tool for insurance agents. But as with any online activity, you'll want to take some important safety precautions when using this popular social... (Read More)
Have you heard of the 5-3-2 rule? If you're using social media to promote you and your agency, it's a great way to help you decide what types of content to post.
The rule was proposed by TA McCann from Gist.com and is a rather simple and... (Read More)