Have you ever thought about how you sound when you talk? What about how others “hear” you when they read the words you write? Each of these can be affected by your proper and improper use of grammar; a simple lapse in usage can make it seem like you really don’t care, your message isn’t important or that you really aren’t knowledgeable. All of this can affect the professional image of your insurance agency.
However, you aren’t without hope. You can improve your grammar!
Take the time to use spell check and grammar check when you are creating letters, documents and emails. Make sure you take the time to step away and look at the document with a fresh pair of eyes. If you are running short of time or unsure of yourself, ask an employee to be that second set of eyes to look for errors.
Not sure you are using a word correctly? Do a quick online search of the word to better understand its meaning and proper usage.
Are you still confused on proper placement of commas? Consider buying a quick punctuation resource to check your punctuation usage.
And don’t forget to investigate possible local resources such as college courses or adult education writing classes. You also can onsider asking a local writer, English teacher or professor to come into your insurance agency for a professional training session on grammar. Your employees will likely benefit from such training as well.